1. Introductory provisions

1.1 These General Terms and Conditions (hereinafter referred to as "Terms") govern the rights and obligations between OX Point s.r.o, IČO: 09752251, with its registered office at Štětkova 1638/18, Nusle, 140 00 Prague 4, registered in the Commercial Register kept by the Municipal Court in Prague under file number B 25847 (hereinafter referred to as the "Provider"), and natural or legal persons using the safe deposit boxes operated by the Provider (hereinafter referred to as the "Customer") through the reservation system available online (hereinafter referred to as the "System").

1.2 By making a reservation through the System, the Customer confirms that he/she has read these Terms and Conditions, understands them in full and accepts them without reservation.

2. Subject of the Service

2.1 The Provider provides the Customer with a short-term luggage storage service in self-service storage boxes (hereinafter referred to as the "Service"), at the locations listed on the Provider's website.

2.2 Access to the Service is possible only on the basis of a pre-paid reservation in the System. Upon payment and confirmation of the reservation, the Customer will receive the access data (PIN or QR code) required to open the box.

3. Contract conclusion

3.1 A reservation made by the Customer in the System constitutes a proposal to conclude a contract for the short-term rental of a box. The contract is concluded at the moment of receipt of the reservation confirmation by the Provider, which is delivered to the Customer electronically.

3.2 The Contract is concluded in the Czech language and is archived by the Provider in electronic form.

4. Price and payment terms

4.1 The price for the Service is stated including VAT in the current price list published in the System.

4.2 Payment of the price is made in cashless form via the online payment gateway.

4.3 The tax receipt will be sent to the Customer electronically to the email address provided at the time of booking.

5. Storage time and access to the box

5.1 The box is made available to the Customer for the period specified in the booking confirmation. The right of access expires after this period.

5.2 After the expiry of the reserved storage period and in the event that the extended storage period has not been duly paid according to the current price list, the Provider is entitled to empty the box. If the box is not emptied within 48 hours of the expiry of the reserved period and if additional payment is not provided at the same time, the Provider is entitled to dispose of the luggage at its option, including its ecological disposal or other appropriate disposal method. This is without prejudice to the provisions of § 1051 et seq. of the Civil Code on abandoned property.

5.3 Items that endanger the safety, hygiene or operation of the facility may be removed immediately by the Provider without compensation.

6. Restrictions and obligations of the Customer

6.1 The Customer shall use the Service in accordance with these Conditions and the Provider's instructions.

6.2 It is forbidden to store in the storage box:

• weapons, ammunition, explosives;
• narcotic and psychotropic substances;
• perishable foodstuffs; animals;
• flammable, toxic, infectious or otherwise dangerous substances;
• objects endangering safety, health or property.

6.3 The Customer shall be fully responsible for the contents of the Box and shall indemnify the Customer for any damage caused by breach of these Conditions.

7. Liability of the Provider

7.1 The Provider shall only be liable for loss or damage to the stored items if the damage is proven to be due to fault on the part of the Provider or a defect in the equipment.

7.2 The maximum amount of compensation is limited to CZK 30,000, unless the Customer proves a higher value and individual insurance protection has been agreed.

7.3 The Provider shall not be liable for the unavailability of the Service caused by force majeure, failure of power, networks or other third party services.

8. Claims

8.1 The Customer is obliged to make a claim without undue delay, at the latest within 48 hours of the occurrence of the defect or damage event.

8.2 Claims shall be made by e-mail to: info@oxpoint.eu. The Provider shall settle the claim within 30 days at the latest, unless the parties agree otherwise.

9. Withdrawal from the contract and cancellation

9.1 Pursuant to Section 1837 (j) of the Civil Code, the Customer shall not have the right to withdraw from the contract concluded through the System, as it is a contract for the use of leisure time to be provided by the Provider within the specified period.

10. Protection of personal data

10.1 The Provider processes the Customer's personal data to the extent necessary for the provision of the Service in accordance with the General Regulation (EU) 2016/679 (GDPR).

10.2 Details of the processing are set out in the Privacy Policy available at https://www.oxpoint.cz/gdpr.

11. Final provisions

11.1 The Provider reserves the right to unilaterally change these Terms. The new version shall be effective upon publication on the System.

11.2 These Terms and Conditions and all legal relationships arising from them are governed by the law of the Czech Republic.

11.3 Any disputes shall be resolved by the court of competent jurisdiction at the Provider's registered office.

OX Point s.r.o.
Contact: info@oxpoint.eu
Website: https://www.oxpoint.cz/
Telephone support: +420 226 522 240